Answers to your questions

Welcome to our FAQ section dedicated to your exceptional private cruise experience on the Seine.
With us, every moment counts, which is why we strive to personalize your trip by answering all your questions right from the start. Our aim is to dispel any apprehension, guaranteeing you a cruise in total serenity, where every detail is carefully orchestrated for your pleasure and comfort. Explore the answers to frequently asked questions below and get ready for an exclusive adventure on the Seine.

Un Bateau à Paris offers private cruises on the Seine for a variety of occasions, including romantic evenings, family outings, get-togethers with friends or colleagues, and many business events.

Whether it’s for a birthday, a hen party, wedding photos in front of the Eiffel Tower, Notre-Dame, the Conciergerie, the Louvre or the Statue of Liberty, we strive to provide you with an unforgettable experience.

Please do not hesitate to contact us if you have any special requirements.

You can easily book your cruise online here. Choose the date, specify the number of passengers, the desired departure time and the formula you prefer, then confirm your booking.

To make sure you get the most out of your private cruise on the Seine, we meet you 15 minutes before departure time at the Port de l’Arsenal.

The boat is exclusively reserved for your romantic evening, reunion with friends, birthday celebration, family outing or business event along the Seine in Paris.

The cost of boat privatization is fixed for 1 to 6 passengers (€660), then increases to €110 per person above 6.
See our “Rates” section for more details.

Payment is made online at the time of booking, in a completely secure manner via Paypal.

We accept all major credit cards (American Express, MasterCard, Visa).

For specific arrangements or tailor-made events, please contact our team to discuss terms and conditions.

See our “General Conditions” page for our detailed cancellation policy.

In the event of cancellation, we favor modification wherever possible. Please contact us as soon as possible to discuss the options available.

The private cruises on the Seine offered by Un Bateau à Paris are generally maintained in all weathers.

In the event of extreme weather conditions, we will contact you to discuss the options available, including the possibility of postponing or modifying your cruise.

Passenger boarding is assisted by the Captain, and may present some difficulties for people with reduced mobility.

We do our best to accommodate everyone, but cannot guarantee that boarding will be possible for disabled people who do not have appropriate assistance.

Children of all ages are of course welcome on board, under the supervision of adults accompanying them throughout the cruise.

We ask you to respect a ratio of one adult for every two children under 11 when moving from the bow to the stern of the boat.

Unfortunately, our cruises are not suitable for furry companions.

We want to ensure that all our passengers enjoy a comfortable and safe experience, which is why we cannot welcome pets on board.

We hope you’ll understand.

Croisière Privée sur la Seine - Un Bateau à Paris - La Tour Eiffel
Croisière Privée sur la Seine - Un Bateau à Paris - Pont Parisien généré par MidJourney

If you have any further questions or specific requests, please do not hesitate to contact us.
We are delighted to make your experience with Un Bateau à Paris as exceptional as possible.

Treat yourself to a private cruise on the Seine