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Frequently Asked Questions
Welcome to our FAQ section dedicated to your exceptional private cruise experience on the Seine.
For us, every moment counts, which is why we strive to personalise your journey by answering all your questions from the start. Explore the answers to frequently asked questions below.
Un Bateau à Paris offers private cruises on the Seine for various occasions such as romantic evenings, family outings, get-togethers with friends or colleagues, and numerous corporate events. Whether it's a birthday, a hen party, wedding photos in front of the Eiffel Tower, Notre-Dame, the Conciergerie, the Louvre or the Statue of Liberty, we strive to offer you an unforgettable experience.
You can easily book your cruise online. Choose the date, specify the number of passengers, your preferred departure time and the package that suits your preferences, then confirm your reservation.
To make the most of your private cruise on the Seine, we ask you to meet us 15 minutes before departure at Port de l'Arsenal in Bastille (Paris 12th arrondissement).
The boat is exclusively reserved for your romantic evening, reunion with friends, birthday celebration, family outing or corporate event. Three packages: Discovery (€450), Champagne (€510) or Premium (€630) for 1 to 6 people. Beyond that, a supplement per person applies depending on the chosen package. Check our 'Rates' section for more details.
Payment is made online when booking in a completely secure manner. We accept payment by bank card (Visa, Mastercard). For specific arrangements or bespoke events, contact our team to discuss the terms.
Please consult our Terms and Conditions page for our detailed cancellation policy. In case of cancellation, we favour modification where possible. Contact us as soon as possible to discuss available options.
Private cruises on the Seine are generally maintained in all weather conditions. In the event of extreme weather, we will contact you to discuss available options, including the possibility of postponing or modifying your cruise.
Passenger boarding is done with the Captain's assistance and may present some difficulties for persons with reduced mobility. We strive to welcome everyone but cannot guarantee that boarding will be possible for disabled persons who do not have appropriate assistance.
Children of all ages are of course welcome on board, under the supervision of accompanying adults throughout the cruise. We ask you to maintain a ratio of one adult for every two children under 11 when moving from the front to the back of the boat.
Unfortunately, our cruises are not suitable for furry companions. We want to ensure that all our passengers enjoy a comfortable and safe experience, which is why we cannot accommodate animals on board. We hope you understand.
For any additional questions or specific requests, please don't hesitate to contact us.
We are delighted to make your experience with Un Bateau à Paris as exceptional as possible.