Question 1

What types of events can I organise on board the Senang?

Accepted Answer

Un Bateau à Paris offers private cruises on the Seine for various occasions such as romantic evenings, family outings, get-togethers with friends or colleagues, and numerous corporate events. Whether it's a birthday, a hen party, wedding photos in front of the Eiffel Tower, Notre-Dame, the Conciergerie, the Louvre or the Statue of Liberty, we strive to offer you an unforgettable experience.

Question 2

How can I book a cruise with Un Bateau à Paris?

Accepted Answer

You can easily book your cruise online. Choose the date, specify the number of passengers, your preferred departure time and the package that suits your preferences, then confirm your reservation.

Question 3

How does boarding work?

Accepted Answer

To make the most of your private cruise on the Seine, we ask you to meet us 15 minutes before departure at Port de l'Arsenal in Bastille (Paris 12th arrondissement).

Question 4

How much does it cost?

Accepted Answer

The boat is exclusively reserved for your romantic evening, reunion with friends, birthday celebration, family outing or corporate event. The cost of privatising the boat is fixed for 1 to 6 passengers (€660), then increases by €110 per person beyond 6. Check our 'Rates' section for more details.

Question 5

How does payment work?

Accepted Answer

Payment is made online when booking in a completely secure manner. We accept payment by bank card (Visa, Mastercard). For specific arrangements or bespoke events, contact our team to discuss the terms.

Question 6

What is the cancellation policy?

Accepted Answer

Please consult our Terms and Conditions page for our detailed cancellation policy. In case of cancellation, we favour modification where possible. Contact us as soon as possible to discuss available options.

Question 7

Are there weather-related restrictions?

Accepted Answer

Private cruises on the Seine are generally maintained in all weather conditions. In the event of extreme weather, we will contact you to discuss available options, including the possibility of postponing or modifying your cruise.

Question 8

Is the boat accessible to disabled persons?

Accepted Answer

Passenger boarding is done with the Captain's assistance and may present some difficulties for persons with reduced mobility. We strive to welcome everyone but cannot guarantee that boarding will be possible for disabled persons who do not have appropriate assistance.

Question 9

Do you accept children?

Accepted Answer

Children of all ages are of course welcome on board, under the supervision of accompanying adults throughout the cruise. We ask you to maintain a ratio of one adult for every two children under 11 when moving from the front to the back of the boat.

Question 10

Are pets allowed?

Accepted Answer

Unfortunately, our cruises are not suitable for furry companions. We want to ensure that all our passengers enjoy a comfortable and safe experience, which is why we cannot accommodate animals on board. We hope you understand.

Frequently Asked Questions